Direct Trader Support

We are here to help you
trade smarter & faster.

Have questions about Lucid Pro, need assistance importing your Kalshi CSV or Polymarket wallet, or want to discuss prediction market alpha? Speak directly with our team.

Founder SLA: Typical response time under 4 hours (7 days a week)

Official Support Inbox

Messages are sent directly to the core Lucid Ledger team. No automated bots or outsourced tiers.

Priority Dispatch
Direct Email Addresslucidledgersupport@gmail.com
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What can we assist you with today?

Pick a topic below to open a pre-formatted email ticket directly to our inbox.

Pre-Sale & Pro Membership

Have questions about Lucid Pro, VIP Arbitrage access, annual pricing, or institutional features before subscribing?

Exchange Data & Trade Sync

Need assistance importing your Kalshi CSV trade logs or connecting your Polymarket Polygon wallet address?

Feedback & Feature Requests

Spotted an arbitrage dislocation, want a specific custom indicator, or have an idea to improve the platform?

Frequently Asked Inquiries

Quick answers before you reach out

Most questions can be answered instantly below. If you still need help, our inbox is always open.

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